Swarm (just arrived – less than 2 days): We will remove the swarm and place into one of our bee boxes. This is taken to our quarantine site, and providing that it passes all tests over the coming months will be turned into a kept beehive.
Established hive (ground level): If possible, we will cut out the comb and remove hive to rescue them. If not able to be rescued, we will treat them with a product designed to move them on somewhere else so your problem is solved.
Established hive (high – up to 5 metres): We will attempt to save, but if not possible we will put a product on them that will make them all want to leave and set up somewhere else (your problem resolved)